Creating a “culture of safety and high reliability!”
The research on high reliability organizations has identified five attributes that these organizations share that keep them on the cutting edge of error reduction:
A corporate mindfulness that is always sensitive to the fact that healthcare is a “high-risk environment”;
An awareness that the inherent complexity in healthcare makes risk more probable;
A preoccupation with errors â every error or near miss is an opportunity to learn and improve;
A respect for “experts” in the system, no matter where they are in the chain of command; and
A resilience that allows them to adapt immediately, when necessary.
Based on what you have learned, what do you think is the most important attribute?
Give reasons for your choice.
How can you, as a future healthcare leader, create or reinforce this attribute?
Uploaded are some things from class they may help to answer questions and use for referencing.
Creating a “culture of safety and high reliability!” The research on high reliab
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