Organizational Evaluation
[WLOs: 2, 3] [CLOs: 1, 2, 3, 4, 5, 6]
Prior to beginning work on this assignment, read Chapters 10 and 11 from the textbook, review earlier chapters in the textbook as needed along with the instructor guidance from this week as well as previous weeks. Additionally, review the following:
Download and review the required Final Paper Download Final Paper template. You must use the template to complete your assignment.
What Goes Into a PEST Analysis for Healthcare? Links to an external site.
Intellectual CapitalLinks to an external site. by Investopedia
Strategic Planning for a Financial TurnaroundLinks to an external site.
For your final paper Download final paper, you will continue with the same organization you chose for the Week 3 SWOT analysis, which addressed one of the following healthcare organizations:
CHRISTUS Trinity Mother Frances Health System
Cleveland Clinic
Henry Ford Health System
Lutheran Services in America
Mayo Clinic
Medtronic
Shriners Hospitals for Children
Jude Childrenâs Research Hospital
Stanford Medical Center
Trinity Health
UC Davis Medical Center
University hospital or other nonprofit hospital in your community
University of Texas Health (UT Health)
Veteranâs Health Administration (VHA)
Information search tips:
Search the organizationâs name on the internet. Open the homepage of the organization. Select the links for the different pages, usually located at the top of the webpage or in the footer. In addition, you can enter the organizationâs name and the topic in the search box. Additional tips are included below in the assignment directives.
For additional guidance, review the following resources:
What Is CRAAP? A Guide to Evaluating Web SourcesLinks to an external site.
Advanced Internet Search TechniquesLinks to an external site.
Keywords Are CriticalLinks to an external site.
Conduct an evaluation of the organization based on strategic planning analysis. Your evaluation of the organizationâs strategic plan Download evaluation of the organizationâs strategic plan must include the following:
Analyze the internal environment.
Identify at least two internal problems associated with the organization and explain the rationale. Examples may include
Patient experience
Internet search keywords: organization name + patient reviews
Telehealth availability
Limited marketing
Delayed payments for billed services
Cybersecurity
Internet search keywords: organization name and security breach or cybersecurity or ransomware attack
Price transparency
Health care staffing shortages
Analyze the external environment.
Examine all the following external issues that can impact the organizationâs ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan:
Political
Economic
Social
Technological
Environmental
Legal
Evaluate the competitive advantage of the organization.
Explain what the organization does that no other organization in the community or region does. Examples may include
Differentiation from competitors in the community
Reputation
Superior location (e.g., Consider the income of the area and who the consumers are likely to be based on the location.)
Customer satisfaction
Convenience
Price level
Examine the role of stakeholders (address at least three of the following):
Government
Accrediting bodies
Insurance providers
Patients
Licensed professionals
Other health care organizations (e.g., competitors and partners)
Large employers in the area (e.g., up- or downsizing in number of employees and how that affects the health care organization, or employer needs for specialized care providers)
Assess the services provided (address at least three of the following):
New or innovative services or products
Renowned health care providers (e.g., a doctor who has special expertise or experience)
Availability of financial support for qualifying patients (e.g., Medicare, Medicaid, financial assistance opportunities)
Modern technology and equipment
Equitable care that ensures a fair distribution of care among all individuals in the community and is culturally competent (Tip: Evaluate the mission, vision, and values statements to determine the organizationâs position on equitable and culturally competent care).
Analyze the organizationâs competencies and resources.
Intellectual capital (choose two)
Professional competency (e.g., highly qualified and credentialed health care workers)
Information systems and data management
Contracts with state or federal government (certified to provide care to patients using Medicare and Medicaid)
Contracts with insurance providers (e.g., in- versus out-of-network costs to patients)
Contracts with other organizations to provide care for employees (e.g., large employers in the communityâsee stakeholders segment above)
Organizational competencies (choose two)
Managing the continuum of care (e.g., maintaining contact with the patient over a long period of time and across health services to ensure they receive the best possible care)
Training physicians and staff to ensure their skills, knowledge, and behaviors reflect current industry standards and best practices
Review of strategic plans and altering the plans as needed (e.g., alternative strategies)
Environmental scanning (e.g., benchmarking the services, skills, and work force against competitors)
Create a recommendation for the future direction of the organization of choice. Based on the findings on the topics above, address the following:
What recommendations can be made to ensure the organization manages future growth or continued success?
What are the short-, medium-, and long-term changes that need to be considered?
What does the organization need to do to maintain its financial health and viability?
The Organizational Evaluation final paper
Must be a minimum of eight double-spaced pages in length (not including title and references pages) and formatted according to APA StyleLinks to an external site. as outlined in the Writing Centerâs APA Formatting for Microsoft WordLinks to an external site. resource.
Must include a separate title page with the following:
Title of paper in bold font, which will include the organizationâs name
Space should appear between the title and the rest of the information on the title page.
Studentâs name
Name of institution (The University of Arizona Global Campus)
Course name and number
Instructorâs name
Due date
Must utilize academic voice. See the Academic VoiceLinks to an external site. resource for additional guidance.
Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
For assistance on writing Introductions & ConclusionsLinks to an external site. and Writing a Thesis StatementLinks to an external site., refer to the Writing Center resources.
Must use at least five credible sources in addition to the course text.
The Scholarly, Peer-Reviewed, and Other Credible SourcesLinks to an external site. table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.
To assist you in completing the research required for this assignment, view the Quick and Easy Library ResearchLinks to an external site. tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
Must document any information used from sources in APA Style as outlined in the Writing Centerâs APA: Citing Within Your PaperLinks to an external site. guide.
Must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. See the APA: Formatting Your References ListLinks to an external site. resource in the Writing Center for specifications.
Carefully review the Grading RubricLinks to an external site. for the criteria that will be used to evaluate your assignment.
https://www.clearpointstrategy.com/blog/pest-analysis-healthcarehttps://www.clearpointstrategy.com/blog/pest-analysis-healthcare
https://www.investopedia.com/terms/i/intellectual_capital.asphttps://www.investopedia.com/terms/i/intellectual_capital.asp
https://www.chausa.org/publications/health-progress/article/september-october-2005/strategic-planning-for-a-financial-turnaroundhttps://www.chausa.org/publications/health-progress/article/september-october-2005/strategic-planning-for-a-financial-turnaround
Organizational Evaluation [WLOs: 2, 3] [CLOs: 1, 2, 3, 4, 5, 6] Prior to beginni
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