Health Care System(s) and Environment: Assess the impact of the health care system(s) and environment on organizational goals.
Personas are fictional archetypes that embody the brandâs values and represent the ideal customerâs perspective.
Personas are fictional and general representations of a target audience with similar attitudes, objectives, needs, and behaviors.
Personas play a relevant role in the customization of solutions, providing insights that can be used to promote personalized experiences.
Put yourself in your customerâs shoes through personas. For this assignment you will describe the persona(s) you are using in your design thinking process. Submit a Word document that includes a verbal description of your persona as well as an image/graphic representation of the persona. Also include a graphical representation of the user journey, i.e. the stages of usersâ relationship with the product or service.
What is persona- https://www.interaction-design.org/literature/article/personas-why-and-how-you-should-use-them
Journey map- https://www.interaction-design.org/literature/topics/customer-journey-map
Please make sure the paper:
Provides description of the persona(s) being used in the design thinking process and how it will be used to define writers journey
Include an image/graphic representation of the persona(s)
Include a graphical representation of the user journey including the stages of usersâ relationship with the product or service.
Health Care System(s) and Environment: Assess the impact of the health care syst
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